Bristol on the Move: Privacy notice
Your privacy is important to us and we take great care to protect it.
We collect your personal details when you fill in a form, sign up to a newsletter, or email us.
This privacy notice explains how we use information about you and how we protect your privacy.
Who we are
Bristol City Council is the data controller for the purposes of the Data Protection Act 2018 and other regulations including the UK General Data Protection Regulation (UK GDPR), which means it determines what your personal data is used for and why it is collected.
The purpose of this privacy notice is to tell you about how we collect and use personal data in connection with our service. We may update this privacy notice from time to time. When we do this, we will publish the revised privacy notice on our website.
Our main address is City Hall, College Green, Bristol, BS1 5TR and our contact details can be found on the Bristol City Council website.
For data protection information see our data protection policy page on our main website.
What data we need to collect and use
To provide this service, we will collect and use some or all of the personal information below:
- name
- email address
How we use your personal information
We may need to use your personal information to:
- respond to your question
- enrol you into the newsletter if you consent
- conduct surveys
Newsletter sign up
This website allows you to sign-up to its related newsletter. The Bristol on the Move newsletter is provided by a third-party service called Email Blaster. You can read Email Blaster’s privacy policy for more information.
You can withdraw your consent to the newsletter at any time you choose by clicking the ‘unsubscribe’ link in the footer of the newsletter emailed to you.
Our use of cookies on our websites
We sometimes store small files called cookies on your computer or other device to help improve your experience on our website.
We collect web statistics automatically about your visit to our site based on your IP address.
This information is used to help us to improve your experience on our website.
Who else might we share your personal information with?
Bristol City Council may need to share your information, but we will only do so where we have a valid legal basis to share data. We will only share the minimum information for each circumstance.
We may also use data processors to support our activities, for example by providing systems we need or delivering services on our behalf. These processors are:
Email Blaster: Email Blaster privacy policy
Will my personal data be sent outside the UK?
All personal information we collect and use is stored on systems in the UK. This includes all information held by Bristol City Council and its processor, Email Blaster.
Personal information
Our legal basis for using your personal information is:
- We will be collecting the above information based on your consent under UK GDPR Article 6 (1) a – consent. If you wish to withdraw your consent for us to retain your details, please email transport.engagement@bristol.gov.uk
You can see a list of the full legal bases we may rely on by looking at our main privacy notice.
How long we will keep your personal information
Bristol City Council will hold this information for as long as it is needed, or if we are required to do so by law. In practice this means that your personal information may be retained for:
- 12 years
- or until you withdraw your consent
At or before this period your personal information will be deleted.
Your rights as a data subject
The law gives you rights to control what and how personal information is used by us, including the right to access a copy of your personal information and withdraw your consent when we rely on your permission to use your personal data.
Full details about your rights can be found in our main privacy notice. If you are unable to access our digital privacy notice, please contact Citizens Services to request a paper copy.
To update or correct your information, if it is inaccurate, please contact Citizens Services.
To access a copy of your personal information, more details, and how to make a request can be found on the data protection subject access requests page on the council’s main website.
You can exercise any of these rights, ask questions about how we use your personal data or complain by emailing data.protection@bristol.gov.uk or by writing to our data protection officer at:
Data Protection Officer
Information Governance
Bristol City Council
City Hall
College Green
Bristol
BS1 5TR
If you think we have dealt with your information inappropriately or unlawfully, you have the right to complain to the ICO at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Visit the ICO website for more information.